Analysis and Modeling of Business Processes and Systems

Course Description

The course aims to respond to the organizational need to identify and understand problems in the management of information and processes. In this course, students are exposed to methods for the systemic and systematic study and modeling of such problems, so that they can be supported by information systems.

The course focuses on the identification, modeling and documentation of the requirements of the various users and stakeholders that influenced and are influenced by the development of information systems. The transition from requirements to functional specifications, information system design and the development and implementation plan in the organization that will use the information system are also studied. Emphasis is given on the role of the human agent in information systems development. The practical part of the course concerns the analysis and design of information systems using tools such as Soft Systems Methodology (SSM), the Unified Modeling Language (UML) and the website design language HTML.

Learning Outcomes

Upon completion of this course, students will be able to:

• understand the information systems development process and have the essential theoretical and practical knowledge and skills necessary for its effective management (teamwork, analysis of business problems and proposal of suitable IS solutions, evaluation of proposal, report writing).
• recognize, model, and document requirements from various users and stakeholders that impact and are impacted by the design of information systems.
• transform requirements into functional specifications for an information system.
• understand the significant differences between Waterfall and Agile methodologies in the process of developing digital systems, with an emphasis on analysis and design