Management and Information Technology

Course Description

The Management and Information Technology course focuses on the following learning pillars:

• The importance of information technology for organizations: managing information systems, strategic information systems, business process re-engineering and informational technology, the role of information technology in the management of change, harmonization of business and IT strategy.
• The use and exploitation of informational systems: support management decisions, support intra-organizational procedures, managing data and knowledge, integration of processes, enterprise resource planning (ERP), electronic commerce.
• Business Transformation and the role of information systems: the transition from traditional to electronic business, business process reengineering (BPR), the impact of IT on competition and cooperation.
• Hands-on experience in state-of-the-art information systems, including Salesforce CRM digital platform. Students will be provided with the necessary resources to obtain official student certifications.

Learning Outcomes

Upon completion of this course, students will be able:

• To comprehend the basic dimensions of the use of Information and Communications Technologies (ICT) in organizations and the main issues that are associated with their effective exploitation
• To acquire the necessary conceptual background, in order to comprehend the issues that managers deal with, regarding ICTs
• To familiarize with the main functions of appropriate management of information systems (IS) in organizations and the fundamental theoretical and practical models that lead to the management of those operations
• To comprehend how ICTs affect the organizational structure of businesses and their relations with the business environment
• To provide students with practical experience of using Information Systems at real-life business scenarios